Eligibility
You must be at least 18 years of age and legally permitted to gamble in your jurisdiction to open a Betfair Casino account. Certain countries and territories are restricted — check the operator's country list before registering. UK players must be resident in Great Britain (England, Scotland or Wales).
Account
Each customer may hold one account only across all Flutter Entertainment brands including Betfair, Paddy Power and Sky Betting & Gaming. You are responsible for keeping login credentials confidential and for all activity on your account. Notify Betfair immediately if you suspect unauthorised access. Accounts inactive for 13 consecutive months may be subject to a dormancy fee as disclosed at signup.
Deposits and withdrawals
Deposits are processed instantly across supported methods. Credit card deposits are not permitted under UK Gambling Commission regulations. Withdrawals are processed to the original deposit method wherever possible under anti-money-laundering rules. First withdrawal requires successful identity verification. PayPal withdrawals typically clear within 2 hours; debit card withdrawals via Visa Direct within 24 hours; bank transfer within 3–5 working days.
Bonuses and promotions
All promotional offers are subject to specific terms disclosed at opt-in, including minimum deposit, qualifying wager, wagering requirement, contribution weightings, game exclusions and validity window. Under updated 2025 promotion rules, any wagering requirement on Betfair Casino promotions is capped at 10x. Bonus abuse — including opening multiple accounts, using shared devices to claim the same offer twice, or coordinating with other accounts to extract bonus value — will result in confiscation of bonus funds and account closure.
User conduct
You agree not to: use the service for money laundering or terrorist financing, use bots or automated tools, share your account, collude with other players, submit false information at registration or verification, or attempt to circumvent geographic restrictions using VPNs or proxies.
Liability
The service is provided "as is". To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any liability which cannot be excluded under applicable UK consumer law.
Changes
We may update these terms from time to time. Material changes will be notified by email and via a persistent on-site notice for at least 30 days. Continued use of the service after changes take effect constitutes acceptance.
Contact & dispute resolution
Terms queries can be raised via our support page. Regulatory complaints can be escalated to the UK Gambling Commission and to IBAS (ibas-uk.com) as Betfair's approved alternative-dispute-resolution body.